Bill Bana · Legal

Delete Your Bill Bana Account

Bill Bana users can request deletion of their account and associated data either directly inside the application or by contacting our support team.

Effective: 23 July 2026 · Last updated: 24 July 2026
Fastest method: Sign in to Bill Bana and use the in-app Delete Account option. This helps us verify that the request comes from the account owner.

Delete your account inside the app

  1. Open Bill Bana and sign in to your account.
  2. Open the Profile or account section.
  3. Select Delete Account.
  4. Read the confirmation and approve the deletion request.

Request deletion by email

If you cannot access the app, email us from the address associated with your account. Include your registered mobile number and write “Account Deletion Request” in the subject. Do not send passwords, OTPs, payment credentials, or keystore information.

Email an account deletion request

Data covered by deletion

After verification, deletion may include your Bill Bana account profile, saved firm and party records, items, invoices and notes, uploaded files, preferences, and other associated application data.

Data that may be retained

Limited records may be retained when necessary for legal, tax, accounting, security, fraud-prevention, dispute-resolution, or payment-compliance purposes. Data already included in legally required transaction records may also need to be retained for the applicable statutory period.

Need help?

Contact sales@billbana.com for assistance with an account-deletion request.